Informazioni sulla risoluzione delle controversie online ai sensi dell'art. 14 par. 1 dell'ODR (regolamento risoluzione delle controversie online):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.